Those models have specific update instructions in their user guides. Note that some models are exceptions to this rule. How to Update Your Headset Firmware Through Microsoft Windows (1:30) How to Update Your Headset Firmware Through macOS (1:47) Plantronics HUB for Windows and for MAC Plantronics Hub for iOS requires iPhone 5, 5S, 5C, 6, 6 Plus and iOS 8.3 Plantronics for Android requires OS v2.3.3 and later Plantronics Hub offers helpful tools and features for other.Connect the headset via the included USB cable and click on the “Notifications” tab, you will be notified if there are updates available for your headset, or you can also click on the “Check for Updates” option. You can update the firmware on your headset (if applicable) by downloading Plantronics HUB software on your Win/Mac computer. Your headset needs to be in range and connected, and your headset battery to at least 50%. Access the “Settings” menu and tap the “Firmware Update” option. You can update the firmware on your headset (if applicable) by downloading the corresponding app to your mobile phone.
Some Poly headsets have the capability to update their firmware and fall into one of the following categories:
